As a SharPei Cross, Rocky was prone to painful skin allergies. His ears and deep facial folds were swollen and inflamed, while excess skin around his eyes caused his eyelashes to rub against the surface of his eyes – a condition known as entropion.
His discomfort made everyday care difficult. Even seeing a cleaning wipe could make Rocky anxious, causing him to become tense and restless; making it challenging for the team to provide the essential care he needed.
Rocky needed time to feel safe, alongside a team who could understand his individual needs and work at a pace he could cope with.