Jerry Green Dog Rescue was established in 1961 and has been transforming the lives of unwanted and abandoned dogs since then. We take the welfare of all of our dogs, both here and those that have been rehomed extremely seriously. We also take very seriously the need to protect the data of those we have had contact with and ensure that we respect your privacy.

This policy explains our data processing practices on any data that you provide us with, or any that we collect during our charitable activities.  Please read the following information very carefully with regard to how we will treat your personal data and use the information you have provided to us to further the work that we do.

Our Privacy and Cookie Policy may change from time to time so to keep up to date, please visit these pages occasionally.

 

This privacy policy was last updated on 9th August 2018.

  

This policy covers all personal information collected by Jerry Green Dog Rescue.

Cookies help us to assess and improve our website and can provide useful information.  Find out how we keep your online data safe.

We may collect personal information about you. We only collect sensitive information about you when there is a specific reason to do so, and with your consent, or where we have identified an alternative valid legal basis.

We want you to feel confident about your information and how we use it when you support our work and dogs in our care. We do not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities.

  

  

Your rights

  • Right of Access

You have the right know what information we hold about you and you can request to see it verbally or in writing.

We will supply any such information you ask for as soon as possible, but this may take up to 30 days. There is no charge, other than in exceptional circumstances. You will be asked for proof of identity as we need to be sure we are only releasing your personal data to you.

This is called a data subject access request and you can request this form from us by emailing us or writing to us at the contact details above. Please do title your correspondence Subject Access Request.

  • Right to be informed

You have the right to be informed how your personal data will be used. This policy, as well as any additional information or notice that is provided to you either when you provided your details, or otherwise, is intended to provide you with this information.

  • Your right to withdraw consent or to object

Where we process your data based on your consent such as sending emails or text messages, you can withdraw that consent at any time. You also have a right to object to us processing data where we are relying on it being within our legitimate interests to do so, such as sending you information by post. To do this please contact your local Centre or email [email protected]

  • Your right to restrict processing

In certain situations, you have the right to ask for processing of your personal data to be restricted, such as a disagreement about its accuracy or legitimate usage.

  • Your right of erasure

In some cases, you have the right to be forgotten, which requires that your personal information is deleted from our systems. Where you have requested that we do not send you communications, we will need to keep some limited data to ensure we honour this.

 

Service providers

We work with trusted service providers including fundraising agencies, data analysis specialists, direct marketing agencies, software platform providers and researchers. These companies help us to deliver our work effectively.

In some circumstances relevant staff at our service providers will have access to your personal information.  This access is only granted by Jerry Green Dog Rescue to the extent necessary for them to perform their services for us. All our service providers must comply with strict rules to protect the information you have given us.

 

Research, case studies and stories

We may contact you to invite you take part in one of our research projects. If you choose to do so, we will ask for your consent to use the information you provide for our research purposes. Occasionally we may also use your personal information for research purposes so that we can improve our services and better meet the needs of our beneficiaries.

Stories, photos and case studies from our supporters are an important part of the content we share to illustrate our work, which we couldn’t do without you. We might use these in places such as our newsletters, magazine, or on our website. Wherever we use such information, we will always obtain your prior consent.

 

Accuracy, Profiling and Analysis

To improve the relevance of the communications we send you, and to ensure we are using your information efficiently, we check, analyse and enhance your data.

From time to time we may contact you to ensure that the information you have provided remains accurate and up to date. If we have not heard from you for some time, we may also contact you to check that you are happy for us to continue sending communications.

We may add publicly available information to the information you provide, to create a profile of your likely interests and your ability to support us, including the level of any potential donation or legacy you may be able to give. This information is compiled from sources such as public registers such as listed Directorships, the electoral roll, newspaper articles and social media posts.

If we have identified that you may be able to support our work at a higher level, we may combine and analyse information to create a profile of you that will help us take a more personal and informed approach to our communication with you. In accordance with regulatory obligations and our internal policy, we may also use such personal information to carry out due diligence on potential or actual donors.  If you opt out of analysis of your data in this way, we may not be able to accept donations from you.

 

Rehoming

When you apply to rehome one of our dogs, we’ll need to collect personal information such as your name, address and telephone number. If you rehome a dog from us, we will also share your personal information with Petplan® insurance, to enable insurance of your rehomed dog.

It is a legal requirement that all dogs we rehome are microchipped. We will share your personal information with a microchip company in case your animal goes missing. Depending on which microchip is used, this will be one of the following UK microchip providers:

 

Volunteering and working for us

Whether you apply for a job with us or to volunteer, we’ll need to collect the personal information you provide to process your application.

If you apply to work with Jerry Green Dog Rescue, we’ll only keep your information for the purposes of that application.

We may undertake monitoring of recruitment statistics, in line with employment and data protection law.  We won’t disclose information to a third party without your consent, unless the disclosure is required by law, such as taking up a reference, or obtaining ‘disclosure’ from the Disclosure & Barring Service.

Our Centres may also share volunteer information with us, for the purposes of keeping a register of current volunteers. Further, your personal information will be held and processed so that we can contact you about future volunteering opportunities. We’ll only hold information relating to the nature of your voluntary work and we’ll delete it in accordance with our retention policies.

 

Changing how you’d like to hear from us

Please help us get things right by telling us when your contact details and other personal information changes. At any time, you can change how we contact you, or ask us to stop contacting you altogether.

Get in touch with our friendly Customer Services team and they’ll get any changes made for you.

  • Call our head office on 01652 657820
  • Visit our Contact Us page
  • Write to us at Jerry Green Dog Rescue, Central Office, Broughton, North Lincolnshire, DN20 0BJ

Please note that if you tell us you no longer want to hear from us, and you are on our supporter database, you may receive a few items in the following weeks. This is because we must select supporter information a few weeks in advance of sending post to you.

If you ask us to stop contacting you altogether, we will keep your contact information, such as name, address, email and phone number on our suppression list, to ensure that you do not receive unwanted future communications.

 

Complaints

If you have any complaints about the way in which we have used your personal information, please get in touch with us. We will be happy to discuss your concerns.

In addition, you are also entitled to make a complaint to the Information Commissioner’s Office or to the Fundraising Regulator.