Team Leader Why we need you We are looking for individuals who will act as the first point of contact in the absence of the Centre and/or Deputy Manager in order to deal with any questions, queries, ideas and problems that may arise from volunteers and volunteering teams. You will be expected to build a successful and respectful working relationship with staff and volunteers, in order to ensure an excellent volunteer experience and the best outcome for the organisation. What skills and attributes do I need? Be honest, reliable and punctual Have the ability to get along with people and work as part of a team Possess a friendly and helpful manner To be able to maintain confidentiality The commitment to our core principles and procedures You will enjoy talking to people and building rapport Previous supervisory experience is a necessity Drive, determination and motivation Excellent communication skills The show empathy and understanding, particularly when dealing with emotive or contentious issues in order to ensure an effective and positive working environment Good problem solving skills How much time do I need to commit? Any time you can commit is invaluable to us. Ideally, we would like this role to be shared between three people who can each commit to two hours, a couple of times each week. You will also be required to attend the volunteers meeting which takes place every quarter. What support will I be given? You will go through a full induction to the role You will go through our training programme We will provide you with continuous support and guidance What benefits can I expect? The opportunity to enhance your CV by gaining experience in a voluntary capacity along with support the organisation and our principles We will be happy to provide a reference regarding your volunteer contribution after three months should you require it The opportunity to develop, learn new skills or build existing ones The opportunity of meeting new people The satisfaction of knowing that you are making a vital difference to our essential work To be a part of a team with a common goal to help rehome dogs that find themselves in our care How do i apply? Download and complete our volunteer application form and email it to our Volunteer Development Officer at [email protected] Alternatively, you can contact your local Jerry Green Dog Rescue centre for more information.