Deputy Centre Manager at Jerry Green Dog Rescue, Blidworth, Nottinghamshire

Live in position with 2 bed flat occupancy agreement

The Deputy Manager role supports the team, managing a busy Centre in North Nottinghamshire. Ideally qualified to National Diploma in animal care/welfare you will need to have proven experience of managing a small team and experience of working with dogs in training or a rehoming capacity, either in the welfare or private sectors.  Facilitating good team work and supporting work with a positive mental attitude colleagues is key to this job! 

You must be passionate about the continuous improvement of the welfare of dogs across the whole organisation and you will be expected to support Dog Welfare Assistants skills development in dog behaviour. A completer finisher, with strong administration you will understand the importance of ensuring up to date accurate records of our dogs and their progress and outcomes to help assess our impact. 

At Jerry Green Dog Rescue we are committed to creating a learning environment and support the development of all staff. Our benefits package includes veterinary care discount and 33 days of holiday per year upon completion of your probation period.  

Do you want to be part of a friendly, professional team who works hard to achieve happy ending for all dogs? 

If you have any questions regarding the role, we would be happy to hear from you for an informal chat, you are also welcome to visit the center please contact the Centre Manager, Martina Martin, 01623 792886 or email [email protected]

To apply for this position, please complete an application form and equal opportunities form and return to [email protected] or send to Jerry Green Dog Rescue, Warsop Lane, Blidworth, NG21 0PG

Please see the job description and person specification below

Deadline for applications is: Wednesday 7th of March at 12 noon.

You’ll hear from us by: 9th of March 

Interviews are planned for: 12th of March.

Job Description

 Deputy Centre Manager

 Responsible to:           Centre Manager

Responsible for:         Dog Welfare Staff

Salary:                         £19,800-£24,200

 

Main Purpose of the Job:  To support the Centre Manager to manage Centre Staff and volunteers to promote the mission, vision and values of the organisation, ensuring quality standards and sound dog population management is in place so that all dogs are cared for as outlined in our Dog Welfare policies. Ensure the Centre maximises rehoming opportunities so that dogs are rehomed to the high standards of the organisation as set out in the rehoming policy. With the Centre Manager, directly support, manage and motivate the Centre Teams in population management, quality dog welfare and building and grounds maintenance as well as support communications, volunteering and fundraising.    

 Key Tasks and Responsibilities: 

  • Effectively and efficiently support the Manager to comply with the charities policies and procedures and all necessary Health & Safety regulations.
  • Assist in the organisation and support of fundraising and communications activities within the area, including volunteer recruitment and support and developing new business opportunities.
  • Manage the Dog Welfare staff using sound principles and standards, guide the team and mentor them to reach their goals and motivate the team to effectively manage their workloads whilst focusing on good welfare and homing practices.
  • Support the Centre Manager to ensure Dog Welfare Assistants and Volunteers provide excellent customer care at all times.
  • To monitor the fabric and fittings of the building and ensure that housekeeping is to the required standard.
  • Ensure dogs entering the Centre are cared for to a high welfare standard as outlined in the dog care policy and are appropriately assessed and cared for in a welfare friendly manner, assisting the Centre Manager regarding liaising on rehoming and euthanasia decisions as appropriate.
  • Help build relationships with veterinary professionals, members of the press and other relevant organisations in the sector and support visits from external organisations as required.
  • Provide Management cover in other areas as and when necessary.
  • Any other duties commensurate with the post.

  

                                              Person Specification

Qualifications & Experience

  • Qualified to National Diploma, NVQ2 or equivalent in animal care/welfare (D)
  • Paid or voluntary experience of working in a dog rescue environment or equivalent.
  • Management qualification NVQ3 or equivalent

 

Understanding of the importance of ensuring of good dog welfare

  • Passionate about continuous improvement of the welfare of dogs across the whole organisation and demonstrates vigilance in ensuring the depth and breadth of good dog welfare standards
  • 3 years’ experience of working with dogs and an understanding of dog behaviour and welfare to ensure sound dog population management ensuring effective intake and rehoming decisions
  • Understands the importance of managing dog populations ensuring adequate assessment and progress monitoring including behaviour referrals and liaise with vet services accordingly
  • Ability to support Managers to shape and develop the organisational policy, standards and procedures through regular feedback
  • Able to support DWA skills development in dog behaviour
  • Experience of undertaking dog assessment to understand its behaviours and needs
  • Sustained contribution to creating a relaxed, stress free environment for animals
  • Has had responsibility for facilities safe and fit for purpose and acts to address unsafe facilities and equipment

 

Administration          

  • Understands the important of and has the ability to ensure accuracy of dog records, particularly post adoption contact and support, referrals, euthanasia’s, and foster insurances; keeps quality records of contact with vets and outside organisations
  • Supports Fundraising and Communications in all areas of its work
  • Has used customer feedback to find out customers' expectations, following up on both positive and negative feedback
  • Supports controls of expenditure and income generation targets -  

 

Proven experience of successful management (within management role)

  • Experience of supervising, motivating and supporting paid staff and volunteers including 121’s assessing workloads and delegating accordingly
  • Able to ensure adherence to strict health and safety procedures by all the staff
  • Makes clear and appropriate decisions in line with responsibility of role without the need to seek authority.
  • Seeks advice and authority where appropriate.

 

Aptitude/Behaviours  

  • Self-motivated – able to spot opportunities for service improvements and new enterprise; works flexibly, beyond contracted hours whenever necessary
  • Self-awareness -  able to support others manage stress, and contains own emotions
  • Respect for others, facilitating good team work and supporting work colleagues; honesty in dealing with people, delivering difficult messages sensitively but directly in a timely and appropriate manner
  • Positive mental attitude- Recognising good mouthing is an antidote to bad mouthing.
  • Tenacity – resilient, coping with setbacks and perseveres in the face of adversity, containing the anxiety of others
  • Shows integrity is reliable and trustworthy, going that extra mile when necessary
  • Fitness - able to maintain a suitable level of fitness to be able to do the job