Charity Store Retail Assistant Why we need you? Running a successful Jerry Green Dog Rescue store requires a great team of enthusiastic and passionate volunteers and you could be part of it! Our volunteers come from a diverse range of backgrounds and bring a wide variety of skills to the organisation. They come together to generate vital funds, that enables us to continue our work in finding forever homes for the dogs in our care. What's involved? Providing a friendly and approachable atmosphere where customers feel welcome and comfortable Giving an excellent customer service experience, including advising and helping people as they shop. Operating the till and dealing with various types of payment and keeping an eye on the security of the shop Taking receipt of stock donations from the public and thanking them for their generosity Signing up new Gift Aid Donors (this raises an extra 25p per pound for Jerry Green Dog Rescue from the sale of donations and does not cost donors anything) Preparing stock for sale by sorting, ensuring anything for sale is of store quality. Steaming and pricing items appropriately. Moving the prepared stock to the shop floor in readiness for sale Creating attractive displays of clothing, shoes, bric-a-brac, books, new goods, or rearranging items to maximise the visual appeal of the shop and increase sales Replenishing stock by making sure our rails and shelves are well-stocked, visually appealing and tidy Merchandising throughout the store and administrative tasks such as stocktaking Working as part of a team and making new friends What skills and attributes do I need? If you have a particular skill or interest, our team would be delighted to discuss how you could utilise it in store! This could range from computer skills to collectables knowledge, fundraising experience to fashion awareness - whatever your talent, please share it with us. Possess good communication and interpersonal skills You will enjoy talking to people and building rapport You must be honest and reliable Have the ability to get along with people and work as part of a team A friendly and helpful manner An interest to work in retail and with the public You must be able to maintain confidentiality A commitment to our core principles and procedures When sorting you must also have the ability to stand for a long period of time How much time do I need to commit? Any time you can commit is valuable to us. However, we would generally ask for a commitment of at least three hours per week and in order to ensure the smooth operation of the shop, ideally one morning 8.30 am until 12.30pm or one afternoon 12.30pm until 4.30pm per week. The shops are open from Monday-Saturday. What support will I be given? You will go through a full induction to the role You will go through a risk assessment to ensure a safe and healthy working environment You will be trained in every aspect of your role, including our equality and diversity policies We will provide you with continuous support and guidance in order that you feel confident in the role. What benefits can I expect? After passing your 3 month probation period, a generous discount off all items purchased at the shop where you work As a retail all-rounder, our stores offer a fantastic opportunity to gain experience in all aspects of the retail operation including: Developing your retail and customer service skills, experience of stock management, and how to prepare stock for sale and visual merchandising and display design The opportunity to enhance your CV, after 3 months we will be happy to provide a reference regarding your volunteer contribution should you require it The opportunity to develop new skills or build on existing ones The opportunity of meeting new people The satisfaction of knowing that you are making a vital difference to our charity and ultimately the dogs in our care. The above benefits are discretionary and may be amended or removed at any time. Where will I be based? Jerry Green Dog Rescue Charity Shop Either: 41, The Broadway, Ashby High Street, Scunthorpe, DN16 2SN or Unit 10, Springs Parade, Brigg, DN20 8EQ How do I apply? Download and complete our volunteer application form and email it to our Volunteer Coordinator at [email protected] Alternatively, you can contact your local Jerry Green Dog Rescue centre for more information.